Terms and Conditions

This site is owned and operated by Samtana Eco Clothing Pvt Ltd (“Samtana”, “we” or “us”).  Registered office: #129, Sindhu Bairavi Apts, Whitefield Main Road, Bangalore – 560066. If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please contact us at this address or via e-mail.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Samtana. You may not modify, distribute or re-post, print, reproduce in any form or format of any material, art and things displayed/ relayed on this website for any purpose.  Any use of this website or its contents, including copying or storing it or them in whole or part, without the permission of Samtana is prohibited.

Accuracy of content

Samtana has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed inclusive of VAT. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery. To the extent permitted by applicable law, Samtana Disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Samtana shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website. By using this website, you consent to these terms and conditions and to our use and management of Personal Information for the purposes and in the manner given below.

Ordering errors

You are able to correct errors on your order up to the point at which you click on ‘place order’ on the final page of our ordering process.

Use of Personal Information

Samtana may use personal information and other information received and collected from you to provide the services you have requested, including services that display customized content and to contact you upon your request and whenever necessary. We may also use personal information to operate and improve our services. You will have a right to withhold or withdraw your consent for our use other than as listed above. We will not share your information with any third parties without your consent.

Delivery charges

Free at present for all orders made with online banking or a credit/debit card

Delays

We would endeavor to maintain time schedule. However, if due to unavoidable circumstances, there is a delay Samtana will make every effort to keep you informed  If the delay is beyond 30 days from the due date for delivery, you will have an option to cancel the order and claim for refund.

Payment

All methods of payment, including credit cards are processed once your order is prepared for dispatch.

Delivery Arrangements

Delivery will be by reputed courier services and the terms and conditions of delivery of such courier service providers will be binding on the customer

Cancellation amendments & returns

Once payment is taken, no changes to the order or any cancellation may be made, except in case of manufacturing defect.

Defects

The goods will be considered as manufacturing defect only in the following cases:

  • if there is a defect in the shirt
  • if the shirt has not been manufactured as specified
  • if the sizing of the shirt relating to the sleeve length or body is incorrect

If you are returning a shirt due to a fault, we will re-make a new shirt to the correct specifications. The new shirt will arrive 4-5 weeks from the date of return- we will contact you by email to update you on the progress of your order. Goods should be returned in the original packaging along with the specification tag, tagged to the T-shirt. If the said tag is untagged or broken then the goods will not be accepted by Samtana.

Exclusions of liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Samtana or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with the Indian Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Other legal notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these Terms & Conditions govern your use of this website. All materials, including illustrations, photographs, products, images, artwork, designs, text, graphics, logos, button icons, images, (collectively, “Content”) appearing on this website are owned or controlled by Samtana and are protected by worldwide design, trademark, trade dress, copyright and other intellectual property laws.

Changes to legal notices

We reserve the right to change these terms & conditions from time to time and you will be notified of the changes as and when they happen.

Indemnification

You agree to defend, indemnify and hold Samtana harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of this website, your access to, or inability to access this website, or from your reliance upon any information contained on this website.

Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Indian Law and subject to the jurisdiction of courts at Bangalore. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Bangalore, India. All contracts are concluded in Bangalore, India.

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